Visiting Hours
Family and supportive friends are welcome to visit Betty Ford Center inpatient residents weekly. Visitation is from 12:30-2 p.m. on Sundays.
Can my pets also come visit?
No, please be sure to let your family members know to leave all pets at home. Pets are not allowed on site, and in this area the heat makes it unsafe to leave pets in cars. If this guideline is not followed, staff reserve the right to ask a visitor and their pet to leave campus.
Patient Communication
Here's what you need to know about calls and mail.
Phone Calls
Patients may use their cellphones in their room, when not in programming. To reduce distractions and protect the confidentiality of the treatment community, patients are not allowed to keep their phones on their person. Phones must be kept and used in patients' rooms only unless other arrangements have been made with staff.
In the event of a true emergency where you must reach staff or your loved one immediately, please call your patient's counselor during working hours, or the Medical Services Unit at 1-760-423-6700 after hours.
Gifts and Packages Policy
Loved ones may mail or bring the following items to patients:
- Flowers
- Clothes
- Alcohol-free toiletries and hygiene products
- Books
- Cards
- Bedding and towels that are new in packaging
- Arts and crafting supplies
- Medications
- Cigarettes/chewing tobacco
We do not allow the following items:
- Alcohol-based toiletries and hygiene products
- Aerosol products
- Kombucha, energy drinks, vaping devices, e-cigarettes, cigarillos, cigars, herbal cigarettes, items containing CBD
- Homemade food
- Bedding, towels, or stuffed animals from home
- Weapons
- Small appliances
- Candles or items that may pose a fire hazard
- Sporting equipment such as golf clubs, skateboards, rollerblades/roller skates, bicycles, baseball bats, jump ropes
To ensure the safety of our treatment community, all items must be given directly to staff and will be searched prior to being delivered to patients. Items brought to campus may be delivered Monday – Friday 8:00am – 5:00pm and should be dropped off in the Reception Building. When dropping off items, you will not be allowed to visit with a patient unless explicit arrangements have been made with staff prior to arrival on campus.
Hazelden Betty Ford Center
[Patient's name]
39407 Vista Del Sol
Rancho Mirage, CA 92270
Lodging
The following establishments are located close to the Betty Ford Center and so may be convenient:
- Holiday Inn Express, 760-340-5516, 2.2 miles
- Omni Rancho Las Palmas Hotel, 760-568-2727, 2.1 miles
- J.W. Marriott Desert Springs, 760-341-2211, 3.0 miles
- Airbnb: Many comfortable Rooms to Rent in Rancho Mirage, Palm Desert